Last updated: September 3, 2026
You found the design. You laughed. You pictured yourself wearing it.
Then you saw the shirt colors and thought, “Well… that’s not going to work.”
We hear you.
If you love one of our designs but would prefer a different available product color, send us a request. We may be able to make it happen.
We aren’t Burger King, but when possible, we’ll still try to let you have it your way.
How It Works
Fill out the form below and tell us:
-
Which product or design you want
-
The color currently shown
-
The color you would prefer
-
Your preferred size
-
When you hope to order it
If the requested color is available and the artwork will look good on it, we’ll email you with the available options and instructions for ordering.
Submitting a request does not place an order, reserve inventory, or guarantee that the requested color will be available.
It is a request — not a pinky promise — but we’ll genuinely look into it.
Why Isn’t Every Color Already Listed?
Not every design works on every product color.
Dark artwork can disappear on dark fabric. Light details can fade into light fabric. Some color combinations look fantastic on a screen and then show up looking like they got dressed during a power outage.
We review requested combinations before offering them because we want the finished product to look intentional and truly put together — not like we simply clicked a button, crossed our fingers, and hoped for the best.
Available Colors Can Change
Product colors, sizes, and inventory depend on what is currently available through our production partners.
A color may be available in one size but unavailable in another. It may also sell out or become temporarily unavailable between the time you request it and the time you place your order.
If your first choice is unavailable, we may suggest the closest available option. We promise not to call beige, “sunset champagne” or "wet sand" and pretend it is the same thing.
Please Ask Before Ordering
Submit your color request and wait for our reply before placing the order.
Adding a request to the order notes or emailing us after checkout does not guarantee that we can change the product color.
If you already placed an order, email us within one hour with your order number. We’ll try to help, but once production begins, changes may not be possible.
We like to move quickly. Your sudden color revelation needs to move quickly too.
Existing Designs Only
This form is for requesting another product color for an existing Since5 design.
It is not for:
-
Creating a completely new design
-
Changing the wording
-
Replacing part of the artwork
-
Adding names, dates, or photographs
-
Reproducing another store’s design
-
Using protected logos, characters, or brands
If custom-design services become available, we’ll provide separate information about that process.
“Same design, different shirt color” belongs here. “Can you recreate this blurry screenshot I found somewhere?” does not.
How Long Will a Response Take?
We generally respond within 1–2 business days.
Weekends, holidays, and peak seasons may take a little longer. If you need your item for a specific event, please include the event date in your request. Knowing when you need it helps us give you an honest answer about whether there’s enough time to make your item and get it headed your way.
Please keep in mind that approving a request does not shorten our normal production or shipping times. We’ll do everything we reasonably can on our end, but once your package leaves our hands, there are some things even we can’t control.
Giving us your event date helps us look at the calendar and tell you whether your deadline is realistic.
It does not give the postal service a pep talk.
What Happens After Approval?
If we can offer the requested combination, we’ll email you with:
-
The approved product color
-
Available sizes
-
Any important product details
-
A link or instructions for placing the order
Please review everything before completing your purchase.
Once ordered, the item will follow our regular production, shipping, return, and care policies.
Request Your Color
Please provide:
Your name:
[FORM FIELD]
Your email address:
[FORM FIELD]
Product or design name:
[FORM FIELD]
Link to the product:
[FORM FIELD]
Preferred size:
[FORM FIELD]
Color currently offered:
[FORM FIELD]
Color you would like:
[FORM FIELD]
Date needed, if applicable:
[FORM FIELD]
Anything else we should know?
[FORM FIELD]
One Last Thing
We love helping customers find the version that feels right for them.
We’ll check availability, make sure the artwork works with the requested color, and tell you honestly what we can do. If the answer is no, it isn’t because we don’t like you. It is usually because the color is unavailable or the design would disappear faster than our patience during a group project.
Send the request. We’ll take a look.
Sometimes the right shirt just needs a different background color.