Last updated: September 3, 2026
At Since5, we believe your personal information should be treated the same way we’d want ours treated—with care, common sense, and no unnecessary foolishness.
This Privacy Policy explains what information we collect, why we collect it, how it helps us process your order, and what choices you may have regarding your information.
We know privacy policies aren’t exactly beach reading, so we’ve done our best to keep this clear.
Who We Are
Throughout this policy, “Since5,” “we,” “us,” and “our” refer to Since5 and the people responsible for operating Since5.store.
When you visit our website, make a purchase, contact us, sign up for emails, or otherwise interact with the store, you are using our “Services.”
Shopify provides the platform that allows us to operate our online store. We also work with trusted companies that help us make products, process payments, deliver orders, operate the website, and communicate with customers.
It takes a small village to get a shirt from our imagination to your front porch. They only receive the information needed to do their part.
Information We May Collect
Depending on how you interact with Since5, we may collect the following information.
Information You Give Us
This may include:
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Your name
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Billing and shipping addresses
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Email address
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Telephone number
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Order and purchase information
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Product selections and preferences
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Information included with a custom request
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Messages you send through our contact forms or email
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Reviews, survey responses, or other information you choose to provide
Please don’t send us information we do not need. We’re selling products, not assembling a secret government file.
Payment Information
Payments are processed through Shopify and its approved payment providers.
We do not personally sit around looking at or writing down your complete credit card number. Payment providers collect and process the information needed to authorize your payment, prevent fraud, and complete the transaction. Nothing else.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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Your IP address
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Browser and device information
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General location information
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Pages and products viewed
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Items added to your cart
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How you arrived at our website
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How you interact with the store
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Cookie and similar technology information
This information helps the website work correctly and helps us understand what customers find useful.
For example, it can tell us that everyone keeps looking at a particular shirt. It does not tell us what you were wearing while looking at it—and we’re just fine not knowing.
How We Use Your Information
We may use personal information to:
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Process and fulfill orders
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Collect and confirm payment
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Send order confirmations and shipping updates
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Deliver products to the address you provide
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Respond to questions and customer-service requests
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Process approved returns, replacements, refunds, or store credit
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Review damaged, defective, or incorrect-order claims
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Detect and prevent fraud or suspicious activity
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Maintain and improve our website
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Understand how customers use our store
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Recommend or advertise products that may interest you
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Send marketing emails when you have chosen to receive them
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Meet our legal, tax, accounting, and business obligations
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Protect our customers, business, and legal rights
In plain English: we use your information to run the store, make and deliver your order, answer you when you contact us, and keep the whole operation from wandering into traffic.
When We Share Information
We may share personal information with companies that help us provide our Services, including:
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Shopify, which hosts and operates our online store
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Payment processors
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Production and printing partners
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Shipping carriers and delivery services
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Website, analytics, and advertising providers
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Email and customer-service providers
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Accountants, legal advisers, insurers, or other professional advisers
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Government agencies or authorities when legally required
These companies receive information needed to perform their services. For example, a shipping carrier needs your address because “the blue house past the old gas station” is not considered a complete delivery instruction.
We may also disclose information when necessary to:
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Comply with the law, legal process, or a valid government request
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Enforce our store policies or agreements
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Prevent fraud, abuse, security threats, or illegal activity
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Protect the rights, safety, or property of Since5, our customers, or others
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Complete a business sale, transfer, merger, or restructuring
We do not hand out customer information just because someone asks nicely.
Shopify’s Role
Our store is hosted by Shopify. Shopify collects and processes certain personal information to provide the shopping and checkout experience.
Because Shopify operates the store platform, some of your information is handled according to Shopify’s own privacy practices. You can learn more by reviewing Shopify’s Consumer Privacy Policy.
Production and Shipping Partners
Because our products are made after they are ordered, we share the information necessary to produce and deliver your purchase with our production and shipping partners.
This may include:
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Your name
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Shipping address
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Products ordered
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Size, color, and design selections
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Other details necessary to make and deliver the order
They do not need your life story. They need to know what to make and where to send it.
Cookies: The Internet Kind
Our website uses cookies and similar technologies to:
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Remember items in your cart
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Keep the website functioning properly
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Remember certain preferences
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Measure website traffic and performance
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Understand how visitors use the store
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Help prevent fraud
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Support advertising and marketing
Some cookies are necessary for the website to work. Others may be used for analytics, personalization, or advertising.
Depending on where you live, you may be able to manage optional cookies through the privacy or cookie controls displayed on our website. You can also adjust cookie settings through your browser.
Disabling some cookies may affect how the store works. The website may forget what was in your cart, much like we forget why we walked into a room.
Advertising and Analytics
We may use analytics and advertising services to understand store activity and show people products that may interest them.
These services may use cookies or similar technologies to collect information about visits to our website and, depending on your settings, activity on other websites.
Depending on where you live, this type of activity may be considered targeted advertising, sharing, or selling under certain privacy laws—even when no money is exchanged for your personal information.
Where required, we’ll provide a way to manage these choices through our website’s privacy controls or by contacting us.
Marketing Emails
If you choose to join our email list, we may send you:
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New-product announcements
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Special offers
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Seasonal updates
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Store news
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Occasional reminders that we made something you might actually want
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of a marketing email.
Unsubscribing from marketing will not stop essential messages about an order you placed. We still need to tell you when your package ships. Otherwise, we’d both be staring at the porch with no useful information.
Your Privacy Choices and Rights
Depending on where you live, you may have the right to:
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Ask what personal information we have about you
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Request a copy of certain personal information
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Correct inaccurate information
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Ask us to delete certain information
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Request limits on how certain information is used
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Withdraw consent when processing is based on consent
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Opt out of certain targeted advertising, sharing, or selling
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Appeal a decision involving a privacy request
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Receive equal service even if you exercise a privacy right
These rights are not absolute and may differ by location. We may need to keep certain information for legal, tax, fraud-prevention, accounting, or order-related reasons.
To submit a request, email Privacy@Since5.store with the subject line Privacy Request.
We may need to verify your identity before completing the request. That isn’t us being nosy. It is us making sure we don’t hand your information to somebody who is not you.
You may also use an authorized agent where allowed by law. We may request proof that the agent has permission to act for you.
How Long We Keep Information
We keep personal information only as long as reasonably necessary to:
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Process and maintain order records
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Provide customer service
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Meet tax, accounting, and legal requirements
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Resolve disputes
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Prevent fraud
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Enforce our agreements and policies
Different information may be kept for different lengths of time.
We don’t keep everything forever just because storage space exists. That’s how junk drawers happen. Digital records need a good clean-out every now and then, too. We keep what we need for as long as we need it—and when we don’t need it anymore, it’s time to clear some space.
Protecting Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, storage system, email, or internet transmission can promise perfect security. Please use care when sharing information online and protect your account information and passwords.
If you believe your information or customer account has been compromised, contact us promptly at Security@Since5.store.
Children’s Privacy
Since5 is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, contact Security@Since5.store so we can review and delete it when appropriate.
The Gen X humor may act as its own age verification, but we still have to say it.
Outside Links
Our website may contain links to social media platforms or other websites that we do not own or control.
Once you leave our website, the other company’s privacy practices and terms apply. We encourage you to review them before providing any personal information.
We can be responsible for our own porch. We cannot supervise the whole neighborhood.
International Visitors
Your information may be processed or stored in countries other than the country where you live. Privacy laws in those locations may differ from the laws in your area.
When required, appropriate safeguards will be used for international transfers of personal information.
Changes to This Policy
We may update this Privacy Policy when our business, website, technology, services, or legal requirements change.
When we make changes, we’ll post the updated policy here and revise the “Last updated” date at the top.
We reserve the right to improve the policy without pretending the first version was carved into stone tablets.
Questions or Privacy Requests
If you have questions about this policy or want to submit a privacy request, contact:
Since5
Email: Privacy@Since5.store
Website: Since5.store
Please use the subject line Privacy Request when contacting us about your personal information. It helps your message reach the right place instead of wandering through the inbox unsupervised.